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How to Get More Referrals & Repeat Work

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How to Get More Referrals & Repeat Work

You’re here, reading this, because…

You’re struggling to book consistent clients and generate reliable income from your online service business.

You dream of making six figures a year someday but you’re barely hitting $5k months yet.

And you’re scared of the idea of having to find a normal 9-5 job again if your business fails. Scared of giving up the freedom you get from working online.

You’ve tried…

Posting daily on Instagram.

DMing people.

Cold emailing.

Facebook group marketing.

… Maybe you’ve even thought of trying Facebook ads as a last ditch attempt to bring in more clients.

There’s a simpler way to book more clients - a strategy that will help you bring in more repeat work and referrals.

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How to Create an Unforgettable Client Experience

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How to Create an Unforgettable Client Experience

According to Neilson, a client is 77% more likely to hire you if they learned about you from someone else.

In other words, clients who are REFERRED to you by your other clients are 77% more likely to hire you than someone who stumbles across you another way.

So, focusing on generating more referrals would make sense. But how?

The BEST way to generate more referrals (and repeat work) is to not only provide your clients with great results, but provide them with an unforgettable, professional client experience.

Watch the video below to learn how! In this video, I’m sharing the exact 4-step client process 750+ of my students have learned inside my course, Organize & Automate.

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Why Your Client Experience Will Make or Break Your Business

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Why Your Client Experience Will Make or Break Your Business

When I ask creative business owners what their no.1 problem is, here's what most of them say:

I can't find clients.

Unless they're pretty new to the online business world, here's my reply:

Have none of your past clients hired you again or sent others your way?

If they are a skilled creative and their answer is no, I know the problem lies with their client experience. They haven't given their clients a professional experience. They're not giving their clients those fuzzy, valued feels you get when a business is reeeeally good to you and treats you like you're the only person they ever work with.

Know the feeling I'm talking about? I'm sure all of us can name a business that made us feel special like that.

You should NEVER ignore the importance of client satisfaction.

Satisfied clients become repeat clients, recommend you to others and build your reputation! Dissatisfied clients can destroy it.

Watch the video below to learn 3 reasons why client satisfaction matters now more than ever.

In this video, you’ll learn:

  • Why 86% of clients and customers are willing to pay more for a better client experience.

  • Why a client that worked with you before is 9x more likely to work with you again than a totally fresh potential client.

  • Why a client is 77% more likely to hire you if they heard about you from family or friends, and how you can get people talking about your services and sending you lots more referrals

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Student Spotlight: How Lindsay Built a More Reliable Income By Adding Passive Income Streams to Her Business

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Student Spotlight: How Lindsay Built a More Reliable Income By Adding Passive Income Streams to Her Business

Every now and then I like to highlight one of my students and talk to them about their success story. It’s my little way of showing you the possibilities that come with organizing your life and business.

In this episode of the Simple Business show, I'm talking to Lindsay Page of Lindsay & Co. She is a Virtual Assistant Coach who helps women launch their very own home-based VA business and has a 6-week group coaching program, VA Career Kickstarter.

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How to Make Time for Hobbies & Rest as an Online Business Owner

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How to Make Time for Hobbies & Rest as an Online Business Owner

Sometimes, something weird happens when you turn your creative passion into your business: you stop enjoying it as much.

You focus less on doing it for fun and more on how much money you are or are not making.

The business you initially started because you wanted creative freedom and fulfillment sometimes ends up holding you, your mind and your time prisoner. Before you know it, you’re always working or thinking about your work, your clients, your todo list, and your business growth. Fun, passion, rest, and hobbies become a thing of the past.

If this sounds familiar, today's brand new podcast episode has your name allll over it.

Click on the podcast player at the top of this post to learn more!

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