clients

4 Ways To Set Boundaries With Your Clients

4 Ways To Set Boundaries With Your Clients

“Don’t get so busy making a living that you forget to make a life.”

That is one of my favourite quotes by the wonderful Dolly Parton. I love it because it’s so true for most solopreneurs. We can get so caught up in pleasing our clients that we start to blur the line between work and personal time and suddenly find ourselves working at 9pm on a friday night, or telling our husbands to take the kids out on Saturday because we’re too busy with work.

In this episode, I’m talking about 4 ways you can set boundaries with your clients so you never feel expected to put your work above your family or your free time again. You’ll also learn why setting boundaries is not strict, how to do it in a respectful and kind way, and how to make sure your clients stick to them!

How To Juggle Multiple Clients Without Getting Overwhelmed

 
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Rena McDaniel's web design and maintenance business grew fast. She had 47 ongoing Wordpress maintenance clients with no business systems or organization in place.

She knew she had to do something to organize her business quickly or the success she was suddenly experiencing wouldn't last and she'd lose clients.

Rena joined my course, Organize & Automate, so she could streamline her business in the best and fastest way possible. And guys, her results are incredible!

  • She has freed up two hours every day.

  • She’s way less stressed and much easier for her husband to be around.

  • She’s producing a better level of design work

  • Her clients LOVE her process.

Here’s what makes me even happier about her results: she was hesitant about joining my course. She’d taken lots of courses in the past and never finished them. Yet she finished Organize & Automate and it completely changed her business.

Watch the video below to learn more.

Interview Breakdown

00:32 - What made Rena realize she needed to organize her business.

01:15 - The amazing benefits she’s experienced.

01:38 - Managing 47 ongoing clients.

02:22 - Rena hesitated joining Organize & Automate because she has invested in courses before that she didn’t enjoy or didn’t finish.

04:05 - Organizing her business has freed up 2 hours a day.

06:27 - Rena was surprised how easy it was to organize her business.

08:08 - How Rena’s clients reacted to her new project process.

09:15 - Out of the 12 courses Rena has taken, this is the only one she has completed.

Think her results were awesome? It doesn’t stop there. Here’s what she said a week after our call…

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Organize your web or graphic design business in just two weeks

  • 2 hours spare each day.

  • Clients are becoming referral machines.

  • Double the income in half the hours.

These are just some of the results my Organize & Automate students have had, and you can have them too.

 

How To Get Web Design Clients When You Hate Marketing

How To Get Web Design Clients When You Hate Marketing

Today I'm really excited to share this interview with Phyllis Sa, a brand and web designer for small businesses, organisations and creative individuals.

When Phyllis moved to San Diego, she wasn't quite sure what she wanted to do with her design career. So she decided to start freelancing and then became a creative entrepreneur, which she has found incredibly liberating.

Listen to her story below!

How To Get Design Clients From Facebook Groups

How To Get Design Clients From Facebook Groups

One of the most popular questions I get is, ‘how can I find and book more design clients?’  

It’s the most important aspect of being a freelance designer: finding clients so you can:

  • Pay bills
  • Live comfortably
  • NOT have to go back to a dead-end day job

Most designers get the majority of clients through referrals. They don’t actively market themselves - they just hope that friends, clients and designer friends will send work their way.

But what happens when they DON’T?

How To Get Helpful Feedback From Graphic Design Clients

How To Get Helpful Feedback From Graphic Design Clients

So you wish your clients would give you clear, organized feedback on their designs. But all you’re getting is one-word or one-sentence answers and unclear feedback like, “could you make the design pop more?” or “it doesn’t quite feel right”.

Sometimes, getting high-quality feedback on your designs is like searching for a unicorn.

Today, I’m going to break down how you can get top quality client feedback.

 

 

I have a question for you: what is the worst or most unhelpful feedback you’ve received?

Someone asked this question in my Facebook group, The Designer Collective, and the unhelpful feedback designers were receiving was:

“I totally trust your design eye, but…”

“I don’t know what I want, but I’ll know when I see it.”

“I want something quirkier.”

Feedback like this isn’t helpful because it doesn’t help us as designers understand what the client truly wants, it’s too vague.

Vague client feedback either leads you to complete revision after revision and still not get the design right, or leads you to ask question after question to squeeze clearer feedback from them, which can take days.

Why do some clients provide vague feedback like this?