Why I Almost Quit My Web Design Business

Let's rewind 6 years ago. I was a year into my design business, things had finally picked up and I was fully booked. It was great! But it was also OVERWHELMING.

I had never taken on more than one client at a time until then. My idea of project management was back-and-forth emails, my work days went into the evenings and weekends, and my social life had pretty much disappeared.

My friend once said to me ‘we never see each other anymore’.

Here was my problem:

I knew that setting up systems to organize my client process would speed up my projects and free up my time, but I thought I didn't have TIME to set up systems.

The Ultimate 5-Step Client Onboarding Process

The Ultimate 5-Step Client Onboarding Process

So you want to clean up your client onboarding process because it’s unorganized right now. You feel like you’re in a total mess, and you KNOW that if you’re feeling confused by your process, so are your clients.

You’re in luck, because by the end of this post you will know my ultimate 5 step client onboarding process and you can implement it in your own design business, so that you can stop stressing about every new client you take on and start wowing them instead.