Does this sound like you?

You love to nerd out about tools like Asana, Dubsado, Convertkit and #AllTheOtherTools

You’re empathetic to customers and love smoothing out misunderstandings and bringing positive energy into conversations

Can always keep a cool head and a respectful, positive tone in those kinds of customer conversations

Creating online content like blog posts, newsletters and social media posts give you creativegasms

You’re passionate about your job role. You don’t just do this for the money, you take real pride in your work

You use your own initiative to solve problems 

Spreadsheets and to-do lists are your business love language

You’re extremely detail oriented and not much falls through the cracks when you’re on the job (because you’re AWESOME!)

If this sounds like you, I’d love to work with you!

We’re looking for a Course & Content Manager

Responsibilities:

• Get to inbox zero every day

• Customer service emails

• Comment on posts inside Facebook group for course students (approx. 3 posts per week)

• Let new students into Facebook group daily

• (x2 groups) Create a welcome post for new Facebook group members every Wednesday

• Create 4 blog posts a month (no writing required, you’ll be provided with the material)

• Create blog post graphics in Canva

• Create 4 newsletters a month in Convertkit (minimal writing required, you’ll use text from the weekly blog posts)

• Create and schedule social media posts to promote the content

• If a guest was interviewed, email them to let them know when the post is being published

• Check the course to see what updates are needed every 3 months

• Add business statistics to growth tracker spreadsheet once a month

*If all goes well, the opportunity for more responsibility and hours may be available!

 Must-Haves:

• Speaks English very fluently and has great English writing and grammar skills

• Tool nerd! Loves and has experience with tools like Asana, Dubsado & Gmail

• Takes initiative and loves problem solving

• Highly detail oriented and self-motivated

• At least 2 years of experience with customer service

• Experience with publishing blog posts and email newsletters (no writing required)

• Very organized and professional

• Loves answering questions and making customers happy

• Flexible. I may need to hire you for extra hours sometimes!

Preferred:

As the business grows, you want to take on more responsibility, more hours, and become an integral part of the team

Based in the USA or UK

Skills:

• Teachable

• Thrivecart

• Squarespace

• Convertkit

• Canva

• Google Drive

• Later App

Experience in using Facebook groups

At least 2 years experience working in content creation

Availability

We’ll need you to take over the content management tasks in September. Then take on all other responsibilities listed above from October onward!

Seem like the perfect role for you?

You’ll get to work from home & be an important part of my little team!

Here’s how to apply: Email hi@neshawoolery.com with your resume/website and a 2-minute video on why we should hire you! 

Deadline for applications: August 14th 2019